A bounced email address

A bounce means the customer's email address didn't take the email.

• The customer's page shows Bounced beside their email.
• The next time you send them something, the send page warns you, and Text them the link is the main button.

Fix the address

1. On the send page, open Or email it from ClearVis.
2. Type the right address in To.
3. Tick Put a new address on their file instead of the old one.
4. Tap Send email.

Marked as spam means they reported the email. Text them instead.